Supervisor Aircraft Support Technician
Location: Boston, MA, US, 02128
Req ID: 53065
Category: Operations
Position Summary:
The Aircraft Support Technician Supervisor reports to the Manager of Aircraft Appearance. The Aircraft Support Technician Supervisor is responsible for supervising Aircraft Support Technician activities and has authority to assign work functions to the Aircraft Support Technicians (ASTs) assigned to duty under their supervision.
Essential Responsibilities:
Oversees theAircraft Support Technician performing cabin interior work to ensure compliance with JetBlue, manufacture and FAA regulatory guidelines.
Verifies ASTs have received necessary training for assignment to job tasks.
Assigns Aircraft Support Technician in accordance with requirements contained in work packages.
Coordinates with appropriate departments to accomplish prompt resolutions to problems that affect Interior line maintenance activity.
Coordinates with Line Maintenance Supervisors and Lead Maintenance Technicians with the nightly cabin maintenance and servicing of JetBlue Aircraft assigned to the Aircraft Support Technicians.
Ensures adequate staffing is scheduled for cabin work.
Ensures that cabin maintenance activities are performed in accordance with work issued by Maintenance Planning and in compliance with all company policies and procedures.
Ensures that all material and appropriate equipment is provided to complete assigned tasks.
Assists in developing maintenance program/ maintenance schedule for interiors.
Ensures that the work turnover is completed prior to end of shift.
Reviews all documentation and Maintenance & Engineering (M&E) system for completeness in accordance with company policy and procedures.
Keeps a safe and clean work environment with emphasis on preventing Foreign Object Damage (FOD).
Takes a significant role in the development of crewmembers to support their engagement, growth, and goal achievement by establishing clear performance expectations and accountability for Crewmembers.
Other duties as assigned.
Minimum Experience and Qualifications:
High School Diploma or General Education Development (GED) Diploma
Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
One (1) year of experience servicing commercial aircraft in a heavy, line maintenance or Military Environment.
One (1) year of experience as a JetBlue Technician or two (2) years aviation management experience
Possess and maintain a valid Driver’s License and a driving record from the state of your primary residence that meets JetBlue Airways’ insurance standards
Ability to communicate effectively; in both oral and written communication
Proficient with the Microsoft Office suite and the Internet
Available for overnight travel (10%)
Ability to remain alert to moving vehicles and aircraft
Able to crawl, bend, kneel, climb, and stoop frequently
Able to drive tugs, trucks, taxi aircraft or other company equipment
Depending on location, may need to acquire and maintain a United States Customs Clearance
Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
Pass a pre-employment drug test
Legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship
Preferred Experience and Qualifications:
Familiarity with accessing online Maintenance Manuals
Ability to work under pressure in a team environment
Strong leadership abilities
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
Adhere to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
Uphold JetBlue’s safety performance metric goals and understanding how they relate to their duties and responsibilities
Equipment:
Computer and other office equipment
Operates lift trucks, snorkel lift, boom lift and tractor
Reflective safety vest, head bump cap, and ear protection
Issued reflective safety vest and ear protection
Ability to use handheld two way radios, headsets and/or phone
Work Environment:
Work outdoors on the aircraft ramp side and/or the hangar
Flexible schedule required
Ability to work in elevated areas
Physical Effort:
Position equires physical work involving objects in excess of 50 pounds occasionally and/or in excess of 20 pounds frequently. Position requires crawling, bending, kneeling, and stooping frequently in confined spaces.
Compensation:
The base pay range for this position is between $113,904 and $144,290 Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.
JetBlue Airways is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.